name

Recruitment

Call Collector (B7+)

JOB DESCRIPTION

  • Make phone calls to persuade customers to pay the debt according to the allocated amount.
  • Notify customers of the fee/amount to be paid.
  • Guide and support customers on payment methods.
  • Update call history, customer information on the system.
  • Plan to monitor the customer list in order of priority.
  • Monitor customers' daily payment schedule.
  • Save and manage customer contact information and evaluate customer status.
  • Participate in other tasks assigned by the Team Leader, Head.

REQUIREMENTS

  • Candidates with no experience will be trained in professional skills and techniques.
  • Candidates with experience with high debt groups, or handling debt over the phone is an advantage.
  • Information searching skills, flexibility in handling situations and good communication.
  • Having negotiation skills is an advantage.
  • Honest personality, pleasant voice, good-looking appearance, office attire.
  • Priority is given to candidates who have graduated from high school or higher.

BENEFITS

  • Basic salary from 6 to 8 million depending on ability, probationary period of 1 or 2 months, parking fee 165,000/month.
  • Bonuses according to bonus policy.
  • Total: 6 days. 4 Sundays off, 1 Saturday and 1 first day of the month.
  • Benefits: 13th month salary, 12 days annual leave, Birthday, special days with gifts from the company.
  • Employees enjoy social insurance, health insurance, unemployment insurance and working hours are 8:30-17:30.
  • Professional and dynamic working environment.